Shipping Policy

PopularVouchers.com, operated by Carbondyne Ltd, specializes in delivering digital gift cards and prepaid vouchers. As such, we do not offer physical shipping. Please read the following carefully to understand how and when you will receive your purchased items.

1. Digital Delivery

• All products sold on our platform are delivered digitally.
• You will receive your voucher or gift card code via email.
• Delivery is typically instant upon successful payment, but may take up to 30 minutes in some cases due to verification or system delays.

2. Delivery Method

• Vouchers and codes are sent to the email address provided during checkout.
• Please ensure your email is entered correctly to avoid delivery issues.

3. Delayed or Missing Codes

• If you do not receive your code within 30 minutes, please:
  • Check your spam/junk folder.
  • Verify the email address used at checkout.
  • Contact our customer support team at support@popularvouchers.com with your order number.

4. Incorrect Email Entry

• If you entered an incorrect email address, contact us immediately.
• We may be able to assist in re-issuing your digital code, but we are not obligated to replace codes once delivered.

5. Security and Verification

• For your protection, we may flag some orders for manual review.
• This can lead to a delay in delivery while we verify the transaction.

6. No Physical Shipping

• We do not ship any physical products.
• There are no shipping fees or physical delivery timelines applicable to any of our products.

7. Customer Support

For help with digital delivery:
📧 Email: support@popularvouchers.com
📞 Phone: +44 7405 229950