GDPR Compliance Statement

GDPR Compliance Statement

PopularVouchers.com, owned and operated by Carbondyne Ltd, is fully committed to protecting your personal data and ensuring your rights under the UK General Data Protection Regulation (UK GDPR).

1. Data Controller

Carbondyne Ltd
Old Bank Business Centre, 43-45 Church Street, Darlaston, Wednesbury WS10 8DU, UK

Email: privacy@popularvouchers.com
Phone: +44 7405 229950

We are the data controller for all personal information collected through PopularVouchers.com.

2. What Data We Collect

We collect the following types of personal data:

  • Name, email address, and contact information
  • Billing and delivery details
  • Transaction history
  • Device and browser information (via cookies and analytics tools)

3. Why We Collect Your Data

We use your personal data to:

  • Process orders and deliver digital products
  • Provide customer support
  • Prevent fraud and misuse of services
  • Improve user experience and website functionality
  • Comply with legal obligations

4. Legal Basis for Processing

Our processing of your data is based on:

  • Your consent (e.g., marketing emails)
  • Contractual necessity (e.g., processing orders)
  • Legal obligations (e.g., tax compliance)
  • Our legitimate interests (e.g., service optimization)

5. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data ("right to be forgotten")
  • Object to or restrict data processing
  • Data portability (receive your data in a structured format)
  • Withdraw consent at any time (e.g., unsubscribe from emails)

To exercise your rights, contact us at privacy@popularvouchers.com.

6. Data Security

We employ industry-standard security measures:

  • SSL encryption
  • Secure servers
  • Role-based access control
  • Regular data audits and compliance checks

7. Data Retention

We retain personal data only as long as necessary for:

  • Fulfilling orders
  • Legal and financial reporting
  • Customer service and dispute resolution

After that, data is securely deleted or anonymized.

8. Third-Party Processors

We may share your data with trusted third-party processors (e.g., payment gateways, email services), all of whom are GDPR-compliant and bound by data protection agreements.

9. International Transfers

If data is transferred outside the UK, we ensure appropriate safeguards, such as:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions by the UK government

10. Questions or Complaints

For concerns or questions regarding our GDPR practices, contact:

📧 privacy@popularvouchers.com

If you believe your rights have been violated, you may also contact the UK Information Commissioner’s Office (ICO).